Shipping & Delivery Policy

Last Updated: August 17, 2026

At Belle Store, we carefully pack every order and work with trusted delivery partners to get your products to you safely and on time.

1. Order Processing

Orders are generally processed and dispatched within 1–3 business days after successful payment confirmation.

Customised or personalised orders may require additional processing time. The estimated processing time for such products will be mentioned on the respective product page or communicated to the customer.

Orders placed on Sundays or public holidays will be processed on the next business day.

2. Delivery Time

Once your order has been dispatched, the estimated delivery time is generally:

• Kerala: 2–5 business days
• Other parts of India: 3–7 business days
• Remote locations: Delivery may take additional time

Delivery timelines are estimates and may vary depending on the destination, courier availability, weather, public holidays, operational delays, or other circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

From time to time, Belle Store may offer free shipping promotions or free shipping above a specified order value.

The applicable shipping charge at the time of checkout will be considered final.

4. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including:

• Full name
• House/building number
• Street/locality
• City
• State
• PIN code
• Valid phone number

Belle Store is not responsible for delivery failures, delays, or additional charges caused by incorrect or incomplete address information provided by the customer.

5. Tracking Your Order

Once your order has been dispatched, tracking details may be shared with you through your registered email address, phone number, WhatsApp, or other available communication channels.

You can use the tracking information provided to monitor your shipment.

Please allow some time for tracking information to become active after dispatch.

6. Delivery Attempts

Our courier partner may make multiple delivery attempts before returning an undelivered package to Belle Store.

Please ensure that someone is available to receive the package and that your phone number is reachable during the delivery period.

If a package is returned to us because the customer was unavailable, refused delivery, or provided incorrect address details, additional shipping charges may apply for re-delivery.

7. Delayed Deliveries

While we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including:

• Weather conditions
• Natural disasters
• Public holidays
• Courier operational issues
• Transportation disruptions
• Government restrictions
• High-volume sale periods
• Incorrect or incomplete address information

Belle Store will assist in tracking delayed shipments but cannot guarantee delivery on a specific date unless explicitly confirmed.

8. Damaged Packages

Please check the condition of the package when you receive it.

If the package appears seriously damaged, opened, or tampered with, please take photographs or a video before opening it and contact Belle Store as soon as possible.

If the product inside is damaged or incorrect, please refer to our Refund & Cancellation Policy for the applicable procedure.

9. Missing Items

If any item appears to be missing from your order, please contact us as soon as possible with your order number and supporting photographs or videos of the package and its contents.

We will review the issue and assist you accordingly.

10. Undelivered or Returned Packages

An order may be returned to Belle Store by the courier if:

• The address is incorrect or incomplete.
• The customer is unavailable after delivery attempts.
• The customer refuses to accept the package.
• The courier is unable to reach the delivery location.
• The package is not collected within the applicable holding period.

If you request re-shipment, additional delivery charges may apply.

11. Multiple Products in One Order

If your order contains multiple products, Belle Store may ship the items together or separately depending on product availability, packaging requirements, or fulfilment arrangements.

If products are shipped separately, you may receive separate tracking information.

12. International Shipping

Currently, Belle Store primarily ships within India.

International shipping, if introduced, will be subject to separate shipping charges, delivery timelines, customs duties, taxes, and applicable regulations.

13. Contact Us

For questions regarding shipping or delivery, please contact us:

Belle Store
Website: bellestore.in
Email: [email protected]
Phone/WhatsApp: +91 9497364859

Please keep your order number ready when contacting us about an existing order.

By placing an order on the Belle Store website, you acknowledge and agree to this Shipping & Delivery Policy.